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| Why do I need a website? |
| It is an advertisement for the whole world to see, a method of
presenting your goods and services. It provides a means for people to
contact you. |
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| Why should I have my website
professionally designed? |
| Website design is a unique design medium and requires extensive
knowledge in designing graphics specifically for the Internet. Our
design team have years of experience and will design a professional,
high quality site based around your needs and specific requirements. |
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| How will a well designed and built
website help my business? |
Many processes go into the production of a website, if in turn all
these processes are executed correctly, they will produce a website
that will help enhance your companies sales, marketing and image. This
can only be achieved through good website design, user navigation, and
website search engine optimisation.
Having a website is like having a store that is open 24/7. You will be
able to reach people in all corners of the world and uncap your
business potential! |
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| How long does a website take to
build? |
| We will discuss this with you in advance as each project varies in
size and complexity so there is no standard production time when it
comes to web design. |
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| How can I keep track of my
customers? |
| With each of our web design packages, we provide you with a monthly
statistics report. These supply you with detailed information on
website activity which is important for improving sales and marketing. |
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| Who owns the copyright to the logo
design? |
| Once payment has been received in full; your business owns the
copyright to the logo. However we do reserve the right to use your
logo in our portfolio. |
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| How will people find my website? |
| Your pages must be built properly and must be registered with various
search engines and directories. When we design a site, we carefully
consider how to best maximise its visibility to the search engines,
crawlers, spiders and robots. We offer a search engine submission and
optimisation package with all of our websites. It submits your website
to the top 100 search engines every month for a small fee. |
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| What can e-commerce do for me? |
| Having a storefront on the Internet allows you to sell products to
anyone, anytime, anywhere. The Internet has revolutionised the whole
concept of marketing and sales by eliminating the time and geographic
barriers. |
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| Isn’t my business too small for
e-commerce? |
| It doesn’t matter whether your business is big or small, with
e-commerce online stores, you can have just a few products, or
thousands of products. |
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| What is a shopping cart? |
| This is a program in a website that allows customers to view a
product, and add them to a ‘cart’ or ‘basket’ as they would in
a physical retail store. The shopping cart is connected to a database
of products, and helps the merchant with shipping, pricing and
inventory calculations. |
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| What is SSL? |
| Secure Socket Layers allow safe transactions between user and
merchant. In order for you to accept and process private information
over the Internet such as credit card details, address etc., customer
data can be encrypted and scrambled online via SSL. |
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| If I buy a website from you do I
own it? Will I get to keep it if I want to change hosts? |
| Yes once the website is complete and fully paid for, it is yours. You
may move to another host if you wish, or even get someone else to work
on your site. |